Odors usually remain inside the sewer system, but when a pipe runs full and/or the underground elevation of the sewer changes enough to stir up the wastewater, odors can build up to the point where they escape to outside air through pick holes in maintenance hole covers, through vents and other very small openings in the pipeline and connection points.
Complete the following form to submit a complaint about an odor. A crew will be dispatched to investigate the odor complaint and will correct the problem immediately if possible. If you have additional questions or concerns, please call our office at (909) 584-4018.
If you see a sewage spill occurring, NOTIFY US IMMEDIATELY by calling our office at (909) 584-4018 or fill out the Report a Spill form.