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Accessibility

If you use assistive technology (such as a Braille reader, a screen reader, or TTY) and the format of any material on this website interferes with your ability to access information, please contact our office at (909) 584-4018. To enable us to respond in a manner most helpful to you, please indicate the nature of the accessibility problem, the preferred format in which to receive the material, the web address of the requested material, and your contact information. Users who need accessibility assistance can also contact us by phone through the Federal Information Relay Service at 1-800-877-8339 for TTY/voice communication.

The Big Bear Area Regional Wastewater Agency (BBARWA) is fully committed to providing accessible facilities, elements, and channels of communication to all members of the public. As part of this commitment,BBARWA has a policy of providing an accessible website compatible with the Web Content Accessibility Guidelines (WCAG 2.1) and commercial screen reading software. All features of the website are coded to allow individuals with vision and other impairments to understand and use the website to the same degree as someone without disabilities. We welcome feedback and can often resolve issues in a timely manner if they arise.

If you need any special assistance or accommodations, please contact our accessibility officer or call us at (909) 584-4018.

Compliance Officer

BBARWA has designated Bridgette Burton as its compliance officer for website disability-related accommodations. The compliance officer has received training in website accessibility and updates the site in accordance with those best practices. Contact our accessibility officer to report an issue or call us at (909) 584-4018.

Compliance Procedures and Reports

In addition to annual testing with users with a wide range of disabilities and coding our website to WCAG standards, BBARWAW regularly scans its website to ensure ongoing compliance, and makes timely changes to any inaccessible changes, if any are found. In our ongoing commitment to transparency, we make the last three months' reports available to the public.

March 2024.pdfApril 2024.pdfMay 2024.pdf

Linked Documents and Third Parties

Please note that this site may link out to third-party websites, such as state or federal agencies, that do not have accessible content. This site may also include documents provided by third parties included in our agenda packets, for example. While we cannot control the accessibility of content provided by third parties, we are happy to assist any member of the public with reading and accessing content on our site.

See an opportunity for us to improve? Please contact our accessibility officer or call us at (909) 584-4018.

Report an Accessibility Issue

We are committed to your ability to access all content. Per BBARWA's internal processes, issues or requests for accommodation will be responded to by the compliance officer or designee within 2 business days. Please contact our accessibility officer or call us at (909) 584-4018.

Browser Accessibility Information

Many popular browsers contain built-in accessibility tools.

Internet Explorer Accessibility Information

Chrome Accessibility Information

Additional Plug-Ins

Adobe Reader is required to view and print PDF documents that appear on this website. To read PDF documents with a screen reader, please visit the Adobe Reader Accessibility website which provides tools and resources.

Download Adobe Reader

Adobe Flash Player Accessibility Website

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